Founder | Spa Director

Specializes in: Facial Massage | Buccal | Abdominal Therapy

The owner and lead therapist at Mend. With nearly 15 years of massage experience and a background in medical care, Erika brings expertise and intuition to every session. Her calm and attentive presence allows her to customize each treatment to meet your unique needs. Erika is passionate about supporting clients who experience migraines, TMJ, neck pain, or digestive discomfort

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Co-Founder | Sustainable Goods Curator

Specializes in: Zero-Waste Education | Outreach

A cultural anthropology background with a passion for wellness and sustainability. After earning her B.A. in 2010, she pursued multiple certifications and traveled the world, studying eco-friendly practices and holistic nutrition. Now, she’s bringing her knowledge and experience back to her native Berkshire County to share with the local community.

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Spa Manager

Specializes in: Mastering all the details

Born and raised in Berkshire County, Hayley brings a deep-rooted love for her community. With a strong background in customer service, she has a natural talent for creating welcoming, personalized experiences that leave a lasting impression. Hayley brings warmth, dedication, and a steady sense of purpose to everything she does.

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Therapist

Specializes in: Medical Massage | Sports Massage

A highly skilled massage therapist with over 25 years of experience and a deep passion for natural healthcare. Kevin served as Lead Therapist and Spa Director at Mercy Healthplex for 10 years, followed by seven years running his own practice, KB Wellness Massage. In 2017, he was voted Best Massage Therapist by the Cincinnati A-List. Our team is grateful for Kevin’s expertise, and clients consistently benefit from the thoughtful detail he brings to each session.

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Therapist

Specializes in: Deep Tissue | Reflexology | Thai | Ayurvedic

Calm, kind, and highly intuitive, Ned offers a unique blend of therapeutic expertise and compassionate care. With a degree in Kinesiology and a specialization in therapeutic and sports massage, Ned delivers results-driven bodywork tailored to your needs—whether you're recovering from an injury, training hard, or simply need deep, focused relief. Ned’s sessions go beyond relaxation; they’re about realignment, recovery, and rebalancing your nervous system in a safe, supportive space.

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Therapist | Loft Coordinator

Specializes in: Deep Tissue | Pre-natal | Buccal

A lifelong Berkshire County native, Serenity’s path to massage therapy began in one of the most personal ways imaginable: during her recovery from kidney cancer. That healing journey sparked a profound connection to wellness—not just as a means of recovery, but as a way of life. It was through this transformation that Serenity found her calling, embracing massage therapy as both her passion and profession. Her work is grounded, intentional, and deeply supportive.

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Therapist

Specializes in: Intuitive Massage | Sound Healing (female clients only)

Melissa’s journey into massage therapy began early, during a high school internship at the legendary Canyon Ranch. Captivated by the profound, multidimensional impact of bodywork, she pursued her calling without hesitation, graduating from the Helma Institute of Massage Therapy. Now with over 25 years of hands-on experience, Melissa remains endlessly inspired by the human body and its remarkable capacity for healing. Melissa will guide you toward a state of heightened self-awareness.

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Therapist

Specializes in: Tension Release | Deep Relaxation

A caring and attentive massage therapist dedicated to helping clients feel their best. She creates a warm, welcoming environment where each session is tailored to support relaxation, relieve stress, and promote overall well-being. With a thoughtful touch and genuine passion for her work, Angela takes the time to understand each client’s needs and provide a soothing, restorative experience. Her goal is for every guest to leave feeling refreshed, balanced, and renewed.

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Therapist, LMT

Specializes in: Ayurvedic Healing

A licensed massage therapist from the Berkshires, Cindy brings a calming and intuitive approach to every session. Inspired by her own recovery from a shoulder injury, she is passionate about helping clients regain mobility and live pain-free. Trained at Lotus Palm in Montreal and certified as a Stretch and Flexibility Coach through NASM, she blends techniques from Thai yoga massage, myofascial release, and sports therapy to create customized treatments that restore balance and ease.

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Energy Healer | Women's Healing Circle Leader

Specializes in: Reflexology | Divine Feminine Embodiment

A highly sensitive and intuitive, calm and grounded in her 15-year practice of energy medicine, her open demeanor has you feeling safe and ready for a transformative session. With Innate wisdom flowing through each communication, she invites you to remember that you are a soul having a human experience.  Audrey's spiritual connections and insights permeate every session, and her gifts help her clients neutralize negative energy, relax into deep states of being, and embody their authentic selves.

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